This Privacy Policy describes how Solidportaldrape (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.solidportaldrape.com.
- Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the data controller is:
Website: www.solidportaldrape.com
Company: Solidportaldrape
Address: 131 Bennett Dr, Gander, NL A1V 1X3
Email: curtain@solidportaldrape.com
- Information We Collect
We collect information necessary to process your orders and provide a functional shopping experience:
Contact Information: Full name, shipping address, billing address, email address, and phone number.
Order Information: Details of the products purchased (solid color door curtains) and transaction history.
Device Information: IP address, browser type, time zone, and usage data collected via cookies to improve site performance and prevent fraud.
- Payment Processing & Security
To ensure the highest level of security, we do not store or process your credit card details on our servers.
Payment Partner: All payments are securely processed through Stripe, a leading global payment processor.
Compliance: Stripe is certified to PCI Service Provider Level 1. Your payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Data Usage: Stripe’s use of your personal information is governed by their own Privacy Policy. Using this trusted third-party infrastructure ensures your sensitive data remains protected from unauthorized access.
- Legal Basis for Processing (For EEA/UK Residents)
If you are a resident of the European Economic Area (EEA) or the United Kingdom, we process your information based on:
Contractual Necessity: To fulfill our contract with you (e.g., processing payment and shipping your curtains).
Legitimate Interests: To screen for potential risk or fraud and to provide you with a high-quality customer experience.
Compliance with Law: To satisfy tax, accounting, and legal obligations in Canada and the European region.
- How We Use Your Information
Fulfillment: To process payments, arrange shipping, and provide order confirmations/invoices.
Communication: To update you on your order status or respond to your inquiries.
Risk Management: To screen orders for potential risk or fraud, protecting both the consumer and our business.
- Data Sharing
We share your information only with essential service providers:
Logistics Partners: To deliver your purchased products from our facilities.
Payment Processor (Stripe): To facilitate secure and encrypted transactions.
Regulatory Authorities: Only where required by law to comply with valid legal processes or tax audits.
- International Transfers
As we are located in Canada, your information will be transferred to and processed in Canada.
Safeguards: Canada has been recognized by the European Commission as providing an adequate level of protection for personal data (Adequacy Decision).
Compliance: We ensure all data transfers follow recognized legal mechanisms to protect your privacy rights.
- Data Retention
Transaction Records: We maintain order information for 7 years to satisfy legal, tax, and accounting requirements in Canada and the European region.
General Enquiries: Correspondence not resulting in a transaction is retained for 2 years.
Upon expiration, personal data is either securely deleted or fully anonymized.
- Your Rights
Depending on your location (EU/EEA, UK, Canada, or US), you have the following rights:
Access & Correction: Request a copy of your data or correct inaccuracies.
Erasure (Right to be Forgotten): Request deletion of your data, subject to legal retention mandates.
Object & Withdraw Consent: Object to processing or withdraw consent at any time.
Portability: Receive your data in a structured, machine-readable format.
Complaints: You have the right to lodge a complaint with your local Data Protection Authority.
To exercise these rights, please contact us at curtain@solidportaldrape.com.
- Contact Us
For more information about our privacy practices or if you have questions:
Email: curtain@solidportaldrape.com
Address: 131 Bennett Dr, Gander, NL A1V 1X3
Phone: +1 7092567005